Privacy Policy
Last Updated: August 2026
At Smell Bhardish, we respect your privacy and are committed to protecting the personal information you provide when shopping with us online.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
A. Information We Collect
When you visit our website, create an account, place an order, contact us, or subscribe to our updates, we may collect information such as:
- Full name
- Phone number
- Email address
- Delivery address
- Billing information
- Order and purchase details
- Communication and customer-service information
- Website usage information such as browser and device information
We only collect information that is reasonably necessary to provide our services and improve your shopping experience.
B. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm your purchases and payments
- Contact you about your order
- Provide customer support
- Respond to enquiries
- Improve our website, products, and services
- Send promotional information where you have permitted us to do so
- Prevent fraud, misuse, and unauthorized transactions
- Meet applicable legal and regulatory obligations
C. Payment Information
Payments may be processed through secure third-party payment providers. Smell Bhardish does not intentionally store sensitive payment credentials such as your full card PIN or mobile-money PIN.
Please never share your MoMo PIN, password, OTP, or banking credentials with anyone claiming to represent Smell Bhardish.
D. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand how visitors use our website, and improve your shopping experience.
You may be able to manage cookies through your browser settings.
E. Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to complete your order. For example, your name, phone number, and delivery details may be provided to a delivery service so your order can reach you.
We may also disclose information where required by law or where necessary to protect our business, customers, or website.
F. Protecting Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no online system can be guaranteed to be completely secure.
G. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to access information held about you, request corrections, and object to certain forms of processing. Ghana’s Data Protection Act, 2012 (Act 843) provides data subjects with rights including access and objection rights.
If you have a privacy request or concern, please contact us.
H. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Any updated version will be published on this page.
I. Contact Us
Smell Bhardish
Accra, Ghana
Email: info@smellbhardish.com
Phone: +233 50 122 7147